A photograph depicting a damaged car, which has been involved in a collision with another vehicle

Looking to file a third party claim in Singapore? Read on!

In the dynamic city-state, where automobile web traffic is an ubiquitous part of life, road crashes are an unfortunate fact.

While nobody prepares for being involved in a car accident, it’s vital to be prepared for the unforeseen and understand just how to browse the complicated process of submitting a third-party car insurance policy claim.

Section 1: The Initial Shock – What to Do After a Car Accident

A car accident is a distressing experience, and the moments quickly following it can be disorienting. Here’s what you must do in the instant results of a car accident.

1.1 Ensure Safety

The initial concern after a car accident is security. If it’s possible, move your vehicle to a risk-free area, such as the side of the road, to avoid additional mishaps. If your vehicle is stable, turn on your hazard lights to indicate to various other drivers that there’s a problem.

1.2 Check for Injuries

Check on your own and your guests for injuries. If anybody is wounded, instantly require medical assistance by calling 995 or 999. Also if injuries appear small, it’s suggested to look for clinical attention.

1.3 Contact the Police

It’s necessary to inform the police regarding all accidents, despite their extent. This relates to both small fender-benders and major crashes. Dial 999 to report the accident and request police aid.

1.4 Document the Scene

While waiting for the police to arrive, take the opportunity to document the accident scene. Below’s what you must do:

Take photos of the accident scene, including the settings of the vehicles, the bordering area, and any road indicators or signals.
Capture photos of the damages to your vehicle and the other party’s vehicle.
Keep in mind the date and time of the accident.
Explain the weather conditions, state of the road, and any appropriate road lighting.
Produce a checklist of damages done to any type of vehicles and residential or commercial property involved in the accident.
Record information of any type of injuries to pedestrians, drivers, and passengers.

1.5 Gather Information

Exchange info with the other party associated with the accident. You’ll need the adhering to information to start the claims process:

Addresses of all celebrations.
Contact number.
Insurance coverage providers and plan numbers.
Full names of all parties.
FIN (Foreign Identification Number) or NRIC (National Registration Identity Card) information, if appropriate.
Area 2: Understanding Third-Party Insurance

All vehicle owners have third-party insurance coverage, commonly described as “Act only” insurance policy. This fundamental insurance policy plays a crucial function in determining fault in the event of an accident and covers problems to 3rd parties, consisting of physical injury and building damages.

2.1 What Is Third-Party Insurance?

Third-party insurance coverage is an essential kind of insurance that is needed for all vehicle owners. It serves as a safeguard, guaranteeing that individuals that suffer damages or injuries as a result of a vehicle accident are compensated. This insurance policy covers:

Physical injury to third parties, including medical expenditures and compensation for pain and suffering.
Home damage to third parties, consisting of repair or replacement prices.

2.2 Importance of Third-Party Insurance

Third-party insurance coverage is vital because it shields both the sufferers and the accountable parties in a car accident. It offers comfort, understanding that in case of an accident, the economic concern of compensating third parties is covered.

Section 3: Navigating the Claims Process

Filing a third-party insurance policy claim is an organized procedure that entails numerous key steps. Comprehending this procedure is important to make sure that you obtain the compensation you deserve for the problems incurred.

3.1 The Motor Claims Framework (MCF).

The Motor Claims Framework (MCF) is a collection of guidelines that lay out the process of filing third-party claims. It functions as the basis for the effective resolution of electric motor insurance coverage claims, specifically for accidents. Here are the vital steps in the MCF:.

3.2 Reporting the Accident.

As previously discussed, it is crucial to report all crashes, no matter their extent, to the authorities. Make certain that an authorities report is filed, as it is a critical document in the claims process.

3.3 Confirming Third-Party Fault.

Before waging your claim, it’s necessary to make sure that the police record validates the fault of the third party associated with the accident. This verification is essential for the effective processing of your claim. If the fault is not developed, you might require to consult your insurance policy provider to aid in coordinating with the various other party’s insurance firm.

Section 4: Filing a Third-Party Claim – Step by Step.

Since you have actually reported the accident and developed the 3rd party’s fault, it’s time to look into the detailed procedure of filing a third-party insurance policy claim. Right here’s an extensive guide on just how to navigate the claims process:.

4.1 Contact Your Insurer.

As soon as the 3rd party’s fault has actually been validated, contact your very own insurance coverage company. Your insurance company will certainly direct you with the necessary actions and provide useful assistance in the claims procedure. You can additionally inquire about scheduling a tow vehicle or ask any type of inquiries you may have regarding the process.

4.2 Gather Essential Information.

As component of the claims procedure, gather all necessary information from the various other party involved in the accident. This consists of:.

Addresses of all celebrations.
Contact number.
Insurance service providers and policy numbers.
Complete names of all celebrations.
FIN or NRIC info, if suitable.

4.3 Document the Scene.

Supply your insurer with the documentation you collected at the accident scene, consisting of photographs of the accident scene, damages to vehicles, and any other pertinent details. This documentation is essential for sustaining your claim.

4.4 Arrange an Inspection.

When you’ve notified your insurance company, they will certainly lead you on setting up an inspection of your vehicle by the third party’s insurer. This assessment is necessary for evaluating the extent of the damages to your vehicle and establishing the repair costs.

4.5 Wait for Inspection Results.

The third party’s insurance provider normally has about two days to complete the assessment. It’s crucial not to send your vehicle for repair work till the inspection is ended up, and the needed documents is offered to cover the repair prices.

4.6 Do Not Admit Liability.

Throughout the process, stay clear of confessing any kind of kind of obligation, whether in composing or vocally. Prematurely accepting obligation for the accident, which later ends up being unfounded, can make complex the car insurance policy procedure.

4.7 Repair or Seek Reparations.

If the 3rd party’s fault is confirmed, you will be called for to cover the repair costs of your vehicle at first. However, if the fault is approved, you can wage the repairs, and the workshop will certainly send your claim to cover the costs. The details steps to adhere to rely on whether it’s validated that the driver is at fault:.

If fault is confirmed, take your vehicle to their Approved Reporting Centre or Authorized Workshop for necessary repairs.
If fault is not validated, call your insurance firm to aid in coordinating with the various other party’s insurer.
Section 5: Frequently Asked Questions.

As people navigate the facility landscape of third-party car insurance coverage claims, they commonly encounter numerous concerns and worries. This section attends to several of one of the most typical questions related to filing third-party claims.

5.1 Can My Insurance Provider Help Me File the Claim?

No, as a conventional technique, your insurance coverage company will certainly not directly aid you in filing a third-party claim. You are motivated to lodge a damage claim under your very own policy. After you have actually been compensated, your electric motor insurance company will certainly start healing procedures against the third party’s insurer if they are discovered totally in charge of the accident.

5.2 What if I Have a Dispute with the Third-Party Insurance Company?

In instance you experience a conflict while filing a claim, you can contact the Financial Industry Disputes Resolution Centre Ltd (FIDReC) or reach out to their hotline or email for aid. Guarantee that you supply all relevant information, including your name, contact details, details issues, and any supporting documents.

5.3 Should You Make a Claim?

The choice to make a claim depends on the degree of the damages to your vehicle. If the expenses involved are considerable, it’s advisable to make a claim.

Section 6: Ensuring a Smooth Claims Process.

Submitting a third-party car insurance claim is a procedure that includes mindful paperwork, interaction with your insurance provider, and adherence to the Motor Claims Framework. To make certain a smooth and efficient claims process, think about the adhering to pointers:.

6.1 Provide Supporting Evidence.

You can speed up the claims procedure by offering the necessary sustaining evidence to your insurance company. This includes:.

The accident report and cops report.
Details about the accident scene, such as photographs, video clips, and other proof.
Any other files that can work as sustaining evidence for your claim.

6.2 Follow Up on Your Claim.

It’s a great method to remain in touch with your insurer and act on the condition of your claim. This positive strategy can aid make sure that your claim is processed in a prompt manner. If the insurance company is conducting investigations or evaluations, being in normal contact can maintain you educated.

6.3 Be Patient.

While third-party damage claims are usually solved within six months, more intricate situations might take longer. Recognizing that some claims need an extensive investigation and evaluation can help you remain patient throughout the procedure.

6.4 Learn About Your Settlement.

You can ask about the settlement quantity of your claim against a 3rd party. Your assigned rep from your insurance firm will certainly have the ability to give you with information relating to the settlement quantity.


Submitting a third-party car insurance coverage claim can be a challenging and multi-faceted process, however with the right info and advice, you can navigate it properly. Understanding the value of third-party insurance, recognizing the critical steps entailed, and recognizing the frequently asked concerns can aid you secure your legal rights and rate of interests in case of a car accident.

By adhering to the ideal actions, remaining client, and connecting with your insurance company, you can make sure a smooth claims process and receive the compensation you deserve. In our country’s urban landscape, where vehicular accidents can occur unexpectedly, being well-prepared is the key to efficiently browsing the after-effects of a car accident.

While no one expects being involved in a car accident, it’s essential to be prepared for the unexpected and know just how to navigate the complex procedure of submitting a third-party car insurance policy claim. The Motor Claims Framework (MCF) is a set of guidelines that lay out the process of filing third-party claims. It serves as the basis for the efficient resolution of electric motor insurance policy claims, specifically for accidents. Prior to proceeding with your claim, it’s vital to guarantee that the authorities report verifies the fault of the third party involved in the accident. No, as a standard method, your insurance policy carrier will not directly aid you in submitting a third-party claim.